- Store Policies
Los Angeles Superstore offers the following Returns Policy:
Customers may return any unused and unopened item within 10 days of receiving their item. If the original packaging of the product is open it will automatically void any return possibility. Customer must contact us before returning item or the item may be refused. There will be a 15% restocking fee for items returned and Los Angeles Superstore will not be responsible for any return shipping fees.
In the rare event that a customer receives a defected item, customer may return the item to us within 10 days of receiving their goods and we will replace the item by sending the customer free replacement. Customer must first contact us before returning item or package may be refused. If the item is no longer in stock, customer may choose to accept store credit or receive a refund. Return postage cost will be reimbursed by Los Angeles Superstore for these type of returned goods.